Overview

The Waitoa Mount Festival Half Marathon is one of New Zealand’s most scenic running events, held in the spectacular coastal destination of Mount Maunganui as part of the renowned Mount Festival of Multisport. With race distances of 21.1 km, 10.5 km, and 5 km, the event welcomes runners of all abilities, from first-time participants to experienced athletes.

The course showcases breathtaking oceanfront views, pristine beaches, and the iconic surroundings of Mount Maunganui, creating an unforgettable race-day experience. Combining a vibrant festival atmosphere, outstanding event organization, and New Zealand’s stunning summer scenery, the Waitoa Mount Festival Half Marathon is the perfect destination race for runners and their families alike.

Inclusions:

‍✅ 4-Night Stay near Mount Maunganui

✅ Daily Breakfast

✅ Guaranteed Race Entry

✅ On-ground guidance and support by Explor42 team

✅ Shakeout Runs & Race briefings

✅ Nomad eSim

✅ Athlos Classic T-Shirt

✅ Visa Assistance

Exclusions:

❌ International or Domestic flights

❌ Visa

❌ Lunch & Dinner on all days (available at hotel)

❌ Personal Expenses and Shopping

❌ Travel and Medical Insurance

❌ Spa services and Massage treatments

❌ Optional tours and Activities

❌ Alcoholic Beverages

Hotel Details

Daywise Itinerary

Others

This document sets out the terms and conditions governing the agreement between you (the “Participant”) and Xplor Miles Sports Event Marketing LLC, a company incorporated in the United Arab Emirates, operating under the brand name explor42 (the “Company”), in relation to the sports event tour package (the “Tour”).
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By booking and making payment for the Tour, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions.

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1. Services Provided

The Tour package includes a confirmed race entry (marathon bib) or event ticket for the specified event, along with other services such as accommodation, transfers, logistics support, and on-ground assistance, as detailed in your confirmed tour itinerary.

The marathon bib or event ticket is a core and integral component of the Tour package.
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2. Booking & Payment

A deposit is required to secure your booking. The balance payment must be made no later than 90 days prior to the Tour start date.

Bookings made within 90 days of the Tour start date require full payment at the time of booking.

All prices are quoted per person, unless otherwise stated.

Failure to make payments within the stipulated timelines may result in cancellation of the booking, with applicable cancellation charges.

3. Cancellation and Refund Policy

3.1 Cancellation by the Participant

All cancellation requests must be submitted in writing via email. Cancellation charges will apply based on the date the written request is received by the Company:

More than 90 days before departure: Loss of deposit
89 to 60 days before departure: 50% of total Tour cost
59 to 30 days before departure: 75% of total Tour cost
Less than 30 days before departure: 100% of total Tour cost

3.2 Non-Refundable Items

The cost of the marathon bib, event registration fees, and any related charges are strictly non-refundable and non-transferable under all circumstances.

These non-refundable amounts will be deducted from the total Tour cost before calculating any applicable refund.

Any additional non-recoverable costs incurred by the Company, including but not limited to non-refundable hotel bookings, flights, or third-party services, will also be forfeited.

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4. Assumption of Risk and Indemnification

4.1 Health, Fitness, and Medical Responsibility

The Participant acknowledges that participation in endurance sports events such as marathons is physically demanding and may involve inherent risks.

You confirm that you are medically fit to participate and accept full responsibility for your health, fitness, and medical condition. You are strongly advised to consult a qualified medical professional prior to participation.

By booking the Tour, you voluntarily assume all risks associated with participation, including but not limited to injury, illness, accidents, weather conditions, traffic, course conditions, and interactions with other participants.

4.2 Indemnification

You agree to fully indemnify, defend, and hold harmless explor42, Xplor Miles Sports Event Marketing LLC, its directors, employees, agents, partners, and suppliers from and against any claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising out of or related to injury, illness, disability, death, or loss suffered by you before, during, or after the event.

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5. Visa, Passport, and Travel Documents

The Participant is solely responsible for obtaining and carrying all required travel documents, including a valid passport, visas, permits, and any mandatory health or vaccination certificates.

The Company shall not be held responsible or liable for failure to obtain appropriate travel documentation or for denial of entry, deportation, or visa rejection.

In the event of visa refusal or denial of entry for any reason, no refund will be provided, and the cancellation policy outlined in Section 3 will apply.

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6. Marathon Event Cancellation or Alteration (Force Majeure)

explor42 acts as a facilitator and agent for securing race entries and arranging travel-related services. The Company does not organize, manage, or control the marathon or sporting event itself.

If the event is cancelled, postponed, rescheduled, or materially altered by the official event organizers due to reasons beyond the Company’s control—including but not limited to weather conditions, natural disasters, pandemics, terrorism, political instability, or government restrictions—no refund will be provided for the marathon bib or any non-recoverable costs.

The Company will make reasonable efforts to recover refundable amounts from third-party suppliers; however, recovery is not guaranteed.

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7. Travel Insurance

It is a mandatory condition of booking that the Participant obtains comprehensive travel and medical insurance covering marathon participation, trip cancellation, medical expenses, personal liability, and emergency repatriation.

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8. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

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9. Acceptance

By completing your booking and making payment, you confirm your acceptance of these Terms & Conditions.

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